竹園廣場植根社區已有28年的歷史，剛於去年完成投資達9,700萬元的資產提升工程。全新的設計概念以「竹園的竹」點題，令商場內「竹」跡處處，例如竹葉圖案的天花、竹紋外牆，配合環抱商場的竹樹裝飾等，貫徹與大自然融和的主題，為商場重新注入朝氣和活力，並為鄰近居民及顧客提供一個清新跳脫、悠閒自在的購物及聚腳點。
秉承推動綠色生活及可持續發展的理念，竹園廣場是領匯旗下首個環保商場。是項資產提升工程的重點之一，是善用天然地理優勢，進一步完善商場的自然通風系統，並運用反光物料，為商場遮光隔熱，透過引入自然風，節能省電，讓訪客在盛夏時置身場內仍感覺涼快舒適，無需空調設備。
與此同時，工程亦保留了原有遮蔭的樹木，又在一樓的平臺加設了戶外綠化區，讓居民閒坐乘涼，增進鄰里和睦關係；而該綠化平臺還可舉辦不同類型的活動，令該社區更添動力。
購物環境方面，透過重新規劃商場及街市的間隔，將街市和商場入口通道分隔，令購物空間更加乾淨整潔。此外，商場加建全新雙向式扶手電梯把人流引領到各層；同時增設嬰兒護理室及改善暢通無阻通道等設備，全部以方便居民及顧客為大前提。
提升工程另一重點，是為居民提供更多元化的購物環境。首先，商戶數目由原來的61個大幅增至過百個，其中逾半屬於小商戶，並加強了商戶組合的陣容，其中美容時裝、電腦配件、珠寶首飾店等一應俱全。配合居民的餐飲選擇的需要，食肆數目亦增至21間，包括引入地道特色餐廳及小吃店，迎合一家大小的不同口味。
鄰近商場的冬菇亭也換上新裝，同時，在商場二樓添置中國象棋桌，在保留原來風貌下注入新元素。
The HK$97 million asset enhancement of Chuk Yuen Plaza was completed last year. The new design revolves around the concept of "bamboo in a bamboo garden" to reflect the meaning of the Plaza's Chinese name ("Chuk Yuen" means bamboo garden).The bamboo-themed decorations and features on the ceiling and facade highlight harmony around the venue with nature, instilling new energy into the plaza. It also creates a relaxing environment for the local residents and visitors.
Located on hillside, Chuk Yuen Plaza is the first "eco-friendly" shopping centre of The Link without air-conditioning installed in corridors. The shopping environment is clean and tidy, as there are separate entrances to the fresh market and the shopping centre. In addition, the plaza is equipped with new two-way escalators, baby care room and enhanced barrier-free access facilities. The facilities provide greater convenience to residents and customers. The cooked food stalls have been renovated to preserve their original flavours while giving them a more dynamic look.
秉承推動綠色生活及可持續發展的理念，竹園廣場是領匯旗下首個環保商場。是項資產提升工程的重點之一，是善用天然地理優勢，進一步完善商場的自然通風系統，並運用反光物料，為商場遮光隔熱，透過引入自然風，節能省電，讓訪客在盛夏時置身場內仍感覺涼快舒適，無需空調設備。
與此同時，工程亦保留了原有遮蔭的樹木，又在一樓的平臺加設了戶外綠化區，讓居民閒坐乘涼，增進鄰里和睦關係；而該綠化平臺還可舉辦不同類型的活動，令該社區更添動力。
購物環境方面，透過重新規劃商場及街市的間隔，將街市和商場入口通道分隔，令購物空間更加乾淨整潔。此外，商場加建全新雙向式扶手電梯把人流引領到各層；同時增設嬰兒護理室及改善暢通無阻通道等設備，全部以方便居民及顧客為大前提。
提升工程另一重點，是為居民提供更多元化的購物環境。首先，商戶數目由原來的61個大幅增至過百個，其中逾半屬於小商戶，並加強了商戶組合的陣容，其中美容時裝、電腦配件、珠寶首飾店等一應俱全。配合居民的餐飲選擇的需要，食肆數目亦增至21間，包括引入地道特色餐廳及小吃店，迎合一家大小的不同口味。
鄰近商場的冬菇亭也換上新裝，同時，在商場二樓添置中國象棋桌，在保留原來風貌下注入新元素。
The HK$97 million asset enhancement of Chuk Yuen Plaza was completed last year. The new design revolves around the concept of "bamboo in a bamboo garden" to reflect the meaning of the Plaza's Chinese name ("Chuk Yuen" means bamboo garden).The bamboo-themed decorations and features on the ceiling and facade highlight harmony around the venue with nature, instilling new energy into the plaza. It also creates a relaxing environment for the local residents and visitors.
Located on hillside, Chuk Yuen Plaza is the first "eco-friendly" shopping centre of The Link without air-conditioning installed in corridors. The shopping environment is clean and tidy, as there are separate entrances to the fresh market and the shopping centre. In addition, the plaza is equipped with new two-way escalators, baby care room and enhanced barrier-free access facilities. The facilities provide greater convenience to residents and customers. The cooked food stalls have been renovated to preserve their original flavours while giving them a more dynamic look.
增設的露天雅座，為商場平添悠閒氣氛。
Outdoor seating creates a relaxing environment.
Outdoor seating creates a relaxing environment.
提升商場空間感的同時，商戶重新組合，為居民提供更多元化的選擇。
Enhanced trade-mix provides variety in shopping and dining for residents.
Enhanced trade-mix provides variety in shopping and dining for residents.
天河體育服裝用品店店主林先生（左）
Mr Lam, owner of Tin Ho Sports Company (Left)
Mr Lam, owner of Tin Ho Sports Company (Left)
“經營這店已20年，商場完成提升工程後，地方光猛了，又改善暢通無阻通道設施，對吸引人流當然有幫助，尤其年輕人來這邨探老人家，都會願意來逛逛。
After the enhancement works of the shopping centre, the venue is much brighter. The improved barrier free access facilities help bring in more visitors. Young people who come to visit their families in the housing estate are happy to visit the shopping centre.”
興盛中西藥房店主翁先生
Mr Yung, owner of Hing Shing Dispensary
Mr Yung, owner of Hing Shing Dispensary
“商場環境改善，間隔更開揚，大家心情更好，做街坊生意，最重要是價錢合理，服務態度好。我自從1989年便在這處開店，街坊買了藥不合用，隨時都可退換，我們會盡量滿足客人要求。
With the improved layout after the asset enhancement project, the shopping centre looks more spacious and it brightens up visitors' mood. In my experience serving our customers from the neighbourhood since 1989, reasonable prices and good service are of vital importance.”
金大班經理王小姐
Ms Wong, manager of Kam Tai Pan
Ms Wong, manager of Kam Tai Pan
“我們在冬菇亭翻新後才進駐，時代不同了，餐廳的經營模式和裝潢也要跟上步伐。相信我們是少數茶餐廳提供無線上網服務，而且每個廂座都裝設電視；餐廳也注重裝潢，藉此吸引更多年輕居民來光顧，現在生意算平穩。
We moved in after the cooked food stalls have been renovated. Our restaurant is probably one of the few Hong Kong-styled restaurants that offer Wifi, and a TV set in each booth seat. We have also made considerable investment in renovating the restaurant to attract young residents to have frequent patronage.”
竹園餐廳店主魏先生
Mr Ngai, owner of Chuk Yuen Restaurant
Mr Ngai, owner of Chuk Yuen Restaurant
“我在這商場經營了20多年，主要做熟客生意，商場提升後，可喜的是人流有所增加；而要留住熟客，食物的品質亦相當重要。我每天都煲老火湯，而且隨餐免費附送，不少街坊都為飲這碗湯而來。
Witnessing the history of the mall for over 20 years, I am pleased to see that since the shopping centre was renovated, there has been an increase in the number of visitors. The quality of food is the key keeping regular customers.”
必食站店主明先生
Mr Ming, owner of Food Station
Mr Ming, owner of Food Station
“我是學西菜的，這次是自己創業。商場翻新後來看這舖位，覺得環境好，位置理想，租金合理，而且做的是街坊生意，決定在此實現自己的創業夢。
This is a new start business of mine. After the renovation of the shopping centre, I visited this store unit and thought the environment was excellent. It is in an ideal location and the rent is reasonable. My target customers are residents from the neighbourhood. It is definitely worth a try to realise my dream of running my own business.”
2012年報及可持續發展報告
2012 Annual Report and Sustainability Report
2012 Annual Report and Sustainability Report
油畫主題延續領匯精神
Painting The Link Spirit
Painting The Link Spirit
領匯2012年報的設計是中期報告設計意念的延伸，封面的泥人偶代表著領匯，色彩繽紛的圖畫代表領匯透過翻新旗下的商場，為市民帶來更優質、多元化的購物環境。
2012可持續發展報告同樣呼應了年報的設計主題。封面的5級階梯圖案，代表領匯為市民大眾提供「衣、食、住、行、樂」的日常生活所需，向上的階梯亦代表我們不斷求進的企業精神。
The Link’s 2012 Annual Report extends from the paint brush design of our interim report: The figurine on the cover symbolises The Link while the colourful graphics stand for The Link’s shopping centres, which provide quality and all-round shopping environments to the public. 2012 Sustainability Report also echoes the design of our annual report.
領匯希望能透過最新的企業短片加強與不同持份者的溝通。
The Link hopes to strengthen its communication with various stakeholders through the latest corporate video.領匯最新企業短片－創建未來
The Link's Latest Corporate Video - Building for the Future
The Link's Latest Corporate Video - Building for the Future
在最新製作以「創建未來」為主題的企業短片中，領匯主席蘇兆明親身簡介推動業務增長的三大發展模式，分別為資產管理、資產提升及資產收購。短片亦展示領匯最新面貌，包括我們的抱負、使命及信念，還有可持續發展的框架。
In our latest corporate video with the theme "Building for the Future, The Link Chairman Nicholas Sallnow-Smith gives an overview of our business growth model for the company's continuous development. The video also showcases The Link's accomplishments in the past few years, the company's vision, mission and values and its framework for sustainable development.
http://www.thelinkreit.com/TC/news/Pages/20120717_video.aspx
領匯行政總裁王國龍（中）領取《優質管理獎》銅獎。
The Link CEO George Hongchoy (middle) receives the Bronze Award of the Hong Kong Management Association Quality Award.
領匯榮獲2012香港管理專業協會頒發《優質管理獎》銅獎，表揚在全面品質管理方面的卓越表現及對各級員工提供優惠服務的認可。領匯會繼續致力為商戶、顧客、社區及基金單位持有人創造佳績。
The Link has won the Bronze Award of the 2012 Hong Kong Management Association ("HKMA") Quality Award, in recognition of its total quality management and excellent customer support. The Link will continue to add value to our tenants, shoppers, community and unitholders.
CEO現身會計師公會
分析本港營商挑戰
The Link CEO on Business Challenges at
HKICPA Convention
分析本港營商挑戰
The Link CEO on Business Challenges at
HKICPA Convention
領匯一直關注香港發展，香港會計師公會6月初舉辦商務會議，領匯行政總裁王國龍亦有出席，並分享對香港發展的觀點。會上，王國龍與多位嘉賓就現時本地面對的營商挑戰進行探討及總結致勝關鍵。是次會議有近200間會計師行參加，講者來自政界及商界。
Hong Kong Institute of Certified Public Accountants held its business convention in early June. The Link CEO George Hongchoy attended the event and shared his perspectives on Hong Kong's development.
領匯行政總裁王國龍（前右）於今屆「領袖的書櫃」活動中推介好書。
The Link CEO George Hongchoy (first right) shares his book recommendations at the "Leader' Bookshelves" this year.
CEO分享閱讀樂
CEO SHARES HIS RECOMMENDATIONS OF
GOOD BOOKS
CEO SHARES HIS RECOMMENDATIONS OF
GOOD BOOKS
每年一度的香港書展剛於7月舉行，喜歡閱讀的領匯行政總裁王國龍於今屆「領袖的書櫃」與7位城中名人一同分享閱讀樂趣及推介好書。王國龍推介的四本好書包括《It's Your Ship》、《The Education of an Accidental CEO》、《Who Said Elephant Can't Dance》及《Touch the Top of the World》，帶領年輕人及一眾管理人員探索閱讀世界。
活動詳情請瀏覽 http://mkt2.hket.com/bf/books/web/ 網站。
The annual Hong Kong Book Fair was held in July. The Link CEO George Hongchoy shared his reading experience and book recommendations at the "Leaders' Bookshelves", along with seven other celebrities in Hong Kong. For details of the event, please visit http://mkt2.hket.com/bf/books/web/.
赤柱廣場外牆採用百葉簾設計，被免陽光直射，為商場降溫。
The facade of Stanley Plaza features the blinds design to prevent direct sunlight, which helps lower the temperature inside.赤柱廣場獲BEAM白金環保評級
Stanley Plaza Achieved the BEAM Platinum Standard
Stanley Plaza Achieved the BEAM Platinum Standard
翻新後的赤柱廣場，洋溢假日休閒氣息。
The renovated Stanley Plaza is rich in holiday atmosphere.赤柱廣場於3月獲香港環保建築協會頒發白金評級認證，肯定物業資產提升計劃在環保方面的卓越表現。全新赤柱廣場在設計及建築上揉合多項環保元素，屋頂新建的綠色草坪，不但有美化效果，也能有效達至節能減 排的目標。
堅持循環再用的原則，商場在舊建築上翻新，現有建築物料重用率達9成；廣場亦善用海邊地利位置，採用不同節能措施如熱輪及風力發電街燈等，為減少地球消耗出一分力，赤柱廣場更為領匯旗下首個獲得BEAM白金認證的物業組合。
The Stanley Plaza achieved the Hong Kong Building Environmental Assessment Method Platinum Standard in March. This is the first property of The Link to have achieved this recognition. It is a testimony to the outstanding achievements of our asset enhancement projects in environmental protection.
Common Purpose 課程總監李蘊彤
Louisa Li, Course Director of Common Purpose
Louisa Li, Course Director of Common Purpose
領匯主席蘇兆明跟學員分享管理之道。
The Link Chairman Nicholas Sallnow-Smith shared his insights into successful management with participants.
The Link Chairman Nicholas Sallnow-Smith shared his insights into successful management with participants.
服務質素沒有最好，只有更好。為此，領匯於去年推出「神秘顧客計劃」，藉以持續提升商場服務質素並嘉許前線員工成就。計劃推出一年，成效如何？前線員工又是否認同計劃？我們相信直接的意見交流，是推動進步的動力，早前公司更安排參與Common Purpose領袖課程的14位學員，親赴秀茂坪商場與公司管理層及前線員工直接對話，領匯主席蘇兆明亦即場分享管理之道。
Common Purpose課程總監李蘊彤提到，參與是項領袖課程的學員，分別是來自政府、公營機構、非牟利團體及商界等跨界別的高級行政人員；課程重點是管理人如何憑熱誠和感染力以帶動企業文化的轉變，而領匯上市以來的發展，正好為課程提供真實案例。
李蘊彤憶述，當日學員先到中環與主席蘇兆明會面及交流。她盛讚蘇兆明是一位充滿熱誠及感染力的企業領袖，有回饋社會的志向，並分享了其管理心得。她同意，領匯商場所賣貨品雖然不是名牌，但居所附近有個舒適的商場，都是一個愉快的體驗，也可以提升大家的生活質素。管理人既要有熱誠，又要有耐性，並認為必須聘請合適的員工及善待他們。
與主席交流後，領匯人力資源總監林國泰就陪同學員到秀茂坪商場，與商場物管人員、顧客服務代表及清潔工人會面，交流對「神秘顧客計劃」的意見。李蘊彤提到，印象最深刻是大家對話坦誠，而計劃亦有清晰的指引及方法讓員工依循，並且向優秀員工作出嘉許，獲得他們的認同，成功帶動企業文化的轉變。她表示，參與的學員都對是次安排深感滿意，個案分享更可活學活用，獲益良多。
到商場實地體驗「神秘顧客計劃」的成效。
Review on the effectiveness of the "Mystery Shopper Programme" by site visit.The Link invited 14 participants in the Common Purpose leadership course to visit Sau Mau Ping Shopping Centre, where they met our property management and frontline staff to discuss their opinions on the "Mystery Shopper Programme." The Link Chairman Nicholas Sallnow-Smith also shared his insights into successful management.
Common Purpose Course Director Louisa Li stated that the participants in the leadership course are senior executives from diverse sectors including the government, public utilities, non-profit organisations and business corporations. The course participants believed that the "Mystery Shopper Programme" drove the transformation of corporate culture, while the sharing session was practical and useful supplemented with course materials.
曾月芬 Sylvia Tsang
智經研究中心政策倡議經理Manager (Advocacy), Bauhinia
Foundation Research Centre
吳永基 Stanley Ng
香港復康力量總幹事Executive Director, Hong Kong Rehabilitation Power
譚小瑩 Louisa Tam
美國輝瑞科研製藥有限公司商業營運總監
Director-Business Operations, Pfizer
Corporation Hong Kong
最令人印象深刻是外判公司亦認同領匯的企業文化，以及領匯把外判公司的員工也視為自己的員工；還有管理層引入神秘顧客計劃及良性競爭機制。
What impressed me the most is that frontline staff from outsourcing company shared the "We" culture that is taken on board by the chairman and The Link's management.
What impressed me the most is that frontline staff from outsourcing company shared the "We" culture that is taken on board by the chairman and The Link's management.
有機會與集團之高層、中層管理和前線工作人員等作直接交流，過程令本人對領匯之抱負、使命和信念有更深入之了解，本人尤其認同其信念「以互相尊重、追求卓越、恪守誠信及團隊精神，管理及運作業務」。透過此次交流令本人過往對領匯只追求利潤的感覺大有改觀！
Having the opportunity to directly communicate with senior and middle managers allows me to understand the vision, mission and values of The Link in greater details. I was deeply impressed by the vision of The Link. This sopportunity has changed my impression towards The Link.
Having the opportunity to directly communicate with senior and middle managers allows me to understand the vision, mission and values of The Link in greater details. I was deeply impressed by the vision of The Link. This sopportunity has changed my impression towards The Link.
最難忘是領匯管理層的遠見，還有對克服那看來不可能的挑戰的決心和堅持。
I was enchanted by the thoughtprovoking insights from The Link's senior management on how seemingly impossible challenges were overcome with triumph.
I was enchanted by the thoughtprovoking insights from The Link's senior management on how seemingly impossible challenges were overcome with triumph.
領匯項目及策劃總經理莊思培（中）代表公司領取獎項。
Brian Chuang (middle), General Manager (Project & Planning), receives the award on behalf of the company.BCI Asia 環保設計先鋒大獎2012
BCI Asia FuturArc Green
Leadership Award 2012
BCI Asia FuturArc Green
Leadership Award 2012
領匯首個鮮活街市活化項目 – 大埔大元街市在BCI Asia 2012 環保設計先鋒大獎中獲得商業建築嘉許項目獎。項目將一個有30年歷史的 舊式街市成功活化成整潔乾爽的摩登街市，不但提供了超級市場般整潔環境，還保存了傳統街市的人情味，讓顧客體驗全新的街市購物樂趣。
The Link's first fresh market revitalisation project - Tai Yuen Market was awarded Citation, Commercial Architecture of the BCI Asia FuturArc Green Leadership Award 2012.
領匯項目發展總經理范世牧（前中）代表公司領取環保建築大獎 2012入選證書。
Emmanuel Farcis, General Manager - Development (front middle) receives the Finalist certicate under the Green Building Award 2012 on the company's behalf.環保建築大獎 2012
Green Building Award 2012
Green Building Award 2012
赤柱廣場資產提升工程於6月份入選香港綠色建築議會環保建築大獎 2012 的既有建築類別（已落成名單）香港區的最終遴選名單。
In June 2012, Stanley Plaza was named Finalist in the Existing Building Category (Completed Building) - Hong Kong under the Green Building Award 2012 organised by The Hong Kong Green Building Council.
亞洲最佳公司選舉2012頒6大獎項
Asia's Best Companies 2012
Asia's Best Companies 2012
領匯的努力再度獲得肯定。今年5月，我們於金融亞洲雜誌舉辦的第12屆亞洲最佳公司2012選舉中，榮獲六個獎項，包括「最佳紅利分配公司」、「最佳公司管理」、「最佳 CEO」、「最佳投資者關係」、「最佳企業社會責任」及「最佳企業管治」。
In May 2012, The Link won six awards in the 12th annual poll of Asia's Best Companies 2012 organised by FinanceAsia.