領匯承諾嚴控成本，持續優化停車場各項設施及服務水平。「隨意泊」的用戶每日只需繳付$16，便可於朝8至凌晨12時期間，免費任泊旗下超過160個停車場。
The Link is committed to keeping stringent control over its operational costs, while carrying out enhancements of facilities and services.領匯停車場 持續優化設施
為傷健人士提供更多優惠
Ongoing Improvements to The Link's Car Park Facilities
Further Parking Discount Offers to the Disabled
過去一年，領匯於旗下停車場進行一連串優化工程，包括加裝高清網絡攝影鏡頭及更換T5節能環保光管等（詳見表）。與此同時，亦推出多項史無前例的停車場優惠計劃，包括自5月1日起為傷殘人士及「司機接載殘疾人士泊車證明書」持有人提供高至四折的泊車優惠，優惠更涵蓋至月租及時租有蓋停車場車位。
Further Parking Discount Offers to the Disabled
作為首個停車場提供免費電動車快速充電及泊車服務，並致力推動環保，領匯對電動車在港普及化具有牽頭作用。繼由2010年起連續第三年推出「電動車免費泊車咭」，現陸續在旗下停車場物色合適位置增設電動車充車站提升服務質素，包括近月完成資產提升工程的赤柱廣場及彩園廣場，使幅蓋網絡更廣更完善。
惟面對改善工程開支及營運成本不斷上漲，領匯自5月1日起調整旗下部分停車場的私家車、貨車及電單車月租車位收費，平均加幅分別為7.6%、6.9%及9.1%；其餘三成停車場的月費則維持不變。「隨意泊」新修訂月費將調升50元至488元。
Over the past year, The Link has initiated a number of enhancements at its car parks. Starting from 1 May, multiple parking discounts was rolled out. In support of greener driving, the EV Pass for users of electric vehicles is now entering its third consecutive year. Due to an increase in the improvement works, expenditures and operational costs, monthly parking fees of private cars, lorries and motorbikes for some car parks in The Link's portfolio have been adjusted upward with effect from 1 May.
停車場優化工程重點
| 已完成的工程 | 計劃 | |
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增加700多個高清網絡攝影鏡頭，令閉路電視覆蓋率增加至平均90％，加強保安 | 陸續將現時的數碼錄影系統，提升為高清網絡攝錄系統，以增加靈活性及監控性 |
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為旗下50多個停車場更換T5節能環保光管，配合環保概念 | 於2012至2013年度內將所有停車場光管提升為T5節能環保光管 |
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旗下11個停車場已完成大型維修及粉飾工程 | 繼續在其他停車場進行 |
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在10個停車場增設合共50個電動車充電站，其中兩個更配備快速充電站，並為車主提供在充電期間免費泊車的優惠 | 繼續擴展至不同區域 |
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為傷健人士提供的設施︰
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於2012 至2013年度會繼續在旗下73個停車場提升暢通無阻通道設施 |
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「隨意泊」讓月租車主在日間出外可免費任泊領匯161個停車場 | 惟反應熱烈，「隨意泊」已滿額而暫不接受新登記 |
推出全新管家服務合約 提升物業服務質素
New Housekeeping Service Contracts for Improved Service Standards in Shopping Malls
繼4月開展了的物業管理支援服務後，領匯將於6月1日啟動全新的管家服務合約，取代現時的清潔服務，並承諾所有為領匯服務的承辦商員工，均可繼續享有有薪休假日及飯鐘，同時為他們提供更多提升技能的培訓機會。
新管家服務合約訂出的指標及要求更清晰具體，並提供多項增值服務，包括為商場商戶提供免費舖面清潔及點對點輕型垃圾收集服務，而垃圾收集服務更推廣至街市檔戶。此外，新合約又在評核制度中增設扣分制及罰則，並繼續與香港品質保證局合作，推行神秘顧客訪查計劃，鼓勵求進。是次批出的16份新合約由11間承辦商奪得。
The Link introduced a new series of front-line service contracts to improve service standards. The first stage of a comprehensive security service was launched on 1 April. The second stage of housekeeping service will be launched on 1 June to replace the current cleaning service contracts. As stated in all the new contracts, The Link and its contractors will continue to provide paid leave, paid lunch hour and skill enhancement training opportunities for frontline staff. A total of 16 new contracts were awarded to 11 contractors.
新管家服務合約訂出的指標及要求更清晰具體，並提供多項增值服務，包括為商場商戶提供免費舖面清潔及點對點輕型垃圾收集服務，而垃圾收集服務更推廣至街市檔戶。此外，新合約又在評核制度中增設扣分制及罰則，並繼續與香港品質保證局合作，推行神秘顧客訪查計劃，鼓勵求進。是次批出的16份新合約由11間承辦商奪得。
The Link introduced a new series of front-line service contracts to improve service standards. The first stage of a comprehensive security service was launched on 1 April. The second stage of housekeeping service will be launched on 1 June to replace the current cleaning service contracts. As stated in all the new contracts, The Link and its contractors will continue to provide paid leave, paid lunch hour and skill enhancement training opportunities for frontline staff. A total of 16 new contracts were awarded to 11 contractors.
APREA 領袖論壇赤柱廣場閉幕午宴
嘉賓體驗悠閒購物樂
APREA Property Leaders Forum Closing Luncheon at Stanley Plaza
Visitors to Experience Shopping Leisure
雲集亞太地區房地產領袖的「2012 APREA物業領袖論壇」，於4月26日在赤柱廣場舉行閉幕午宴。當日房地產領袖聚首一堂，領匯代表向嘉賓分享了公司的發展策略及方向，講解了領匯如何利用資產提升工程，把赤柱廣場打造成南區獨特的旅遊消閒熱點。嘉賓在藍天碧海下的赤柱廣場享用美饌佳餚，感受赤柱的風光明媚。午餐後，他們自由參觀商場，在場內盡情玩樂，體驗悠閒寫意的購物樂趣。
A key gathering of Asia's property leaders, "2012 Asia Pacific Real Estate Association (APREA) Property Leaders Forum" had its closing ceremony and luncheon at Stanley Plaza on 26 April. At the event, The Link's management shared the strategy and direction for the company's future development and how The Link has transformed Stanley Plaza through asset enhancement into a unique tourism hot spot in the Southern District.
A key gathering of Asia's property leaders, "2012 Asia Pacific Real Estate Association (APREA) Property Leaders Forum" had its closing ceremony and luncheon at Stanley Plaza on 26 April. At the event, The Link's management shared the strategy and direction for the company's future development and how The Link has transformed Stanley Plaza through asset enhancement into a unique tourism hot spot in the Southern District.
圖為領匯行政總裁王國龍(左)及項目發展總經理范世牧於赤柱廣場接待APREA領袖，分享公司發展策略。
致力推動多元長者活動 獲「長者安居協會」嘉許
The Link's Dedicated Services for Senior Citizens commended by SCHSA
多年來，領匯所舉辦的長者活動包羅萬有，包括早晨太極班、粵曲比賽、探訪老人院等。此外，每逢節日，我們亦不忘為各區長者獻上溫情，包括組織員工義工團，於中秋前夕向長者中心送贈月餅；我們亦連同多間酒樓及食肆，向長者提供免費點心，又設長者盆菜宴，讓一班老人家大快朵頤。
Senior citizens are users of services provided by The Link. In addition to services related to daily needs, The Link works continuously in partnership with different charities to offer a variety of community activities for senior citizens. Recently, The Link has been awarded a Certificate of Commendation by the Senior Citizen Home Safety Association (SCHSA) in recognition of its long-term support to elderly services.
長者安居協會執行委員會委員黎定基（右）向領匯頒發嘉許狀，由物業組合經理鄺達文代領。
DK Lai (right), Executive Committee Member of SCHSA , presented a Certificate of Commendation to James Kwong, Portfolio Manager of The Link.全新 天瑞商場 外貌佈局耳目一新
添置戶外綠色空間 特色餐飲食肆齊進駐
Facelift of Tin Shui Shopping Centre With an Array of Special Eateries
| 1. | 八角形中庭增設各類植物、座椅，美化環境之餘，亦為顧客提供一個免費的戶外綠色休憩空間，提升商場環境設施，瞬間成為天瑞商場的焦點所在。 Seating facilities and assorted plants have been added to Octagon Courtyard to give an aesthetic touch to the surroundings and to provide a free green space in the open air. The enhanced facilities have soon become the focus of attention in Tin Shui Shopping Centre. |
| 2. | 天瑞商場外牆全面翻新並更換商場標誌，配合更年青活力的形象。 Tin Shui Shopping Centre's renovated facade and new logo are in line with its younger and more vibrant image. |
| 3. | 整個建築設計及提升後的照明系統成功提高場內採光度，翻新地下大堂天花、牆壁以至地板，提升暢通無阻通道設施，賦予顧客舒適難忘的購物體驗。 The architectural design plus enhanced lighting system have successfully allowed more light into the mall. The revamp of ground floor lobby ceiling, walls and floor tiles and the enhancement of passageways offer a comfortable and unforgettable experience to shoppers. |
| 4. | 改善通道設計及增設電梯，配合各類商戶行業組合以幫助帶動商場人流及增加商戶生意。 Improved passageways and additional escalators can fit the needs of different shop tenants, increase customer flow and boost business. |
| 5. | 全面增設商場設施包括暢通易達洗手間、育嬰室及單車借用服務等。 Additional facilities and services are introduced such as accessible toilets, baby care room and bike lending service... etc. |
包點先生營運經理陳先生
Mr Chan, Operation Manager of
Bao Dim Sin Seng
Mr Chan, Operation Manager of
Bao Dim Sin Seng
因店舖的目標消費群跟領匯的服務對象一致，所以自2008年起已於天瑞商場開設第一間的天水圍分店。眼見商場提升後以全新形象示人，引入不同的商戶行業組合和增設電梯集中人流，我們對生意前景亦感到樂觀。
With the attractive new look, diverse combination of shops and additional escalators to converge the flow of shoppers we feel optimistic about our business.
With the attractive new look, diverse combination of shops and additional escalators to converge the flow of shoppers we feel optimistic about our business.
創藝髮型屋店主黎先生
Mr Lai, shop owner of Show Art Hair Salon
Mr Lai, shop owner of Show Art Hair Salon
時代進步，大家都要一齊進步。商場提升後裝修較為光鮮乾淨企理，改善了通道設施，亦觀察到新進駐的酒樓有效吸引區外客及有質素的生客到訪，令人流上升，對我們生意有幫助。我們提供的是大眾化服務，更要因應顧客的要求，提升技術。
After the renovation, the mall looks more stylish and tidier. The improved passageways have redirected shopper traffic which has improved our business.
After the renovation, the mall looks more stylish and tidier. The improved passageways have redirected shopper traffic which has improved our business.
瑞亨蔘茸藥行店主林先生
Mr Lam, shop owner of
Shui Hang Medicine
Mr Lam, shop owner of
Shui Hang Medicine
從事中藥業30多年，進駐天瑞商場已近二十年，一直抱著「貨正價平」的宗旨，深得一群街坊熟客的支持。現在的商場比以前光猛，透過善用空間引進不同類型商舖，整個商場更加熱鬧，令人有煥然一新的感覺，而將超級市場遷往1樓，對人流亦有幫助。
The mall now has better lighting than before. The better use of space has also drawn in a wide variety of shops. That brings liveliness to the mall and fresh feelings to the customers. The relocating of the supermarket to the 1st floor can also boost shopper traffic.
The mall now has better lighting than before. The better use of space has also drawn in a wide variety of shops. That brings liveliness to the mall and fresh feelings to the customers. The relocating of the supermarket to the 1st floor can also boost shopper traffic.
續杯店主姚先生
Mr Yiu, shop owner of Sharp Cup
Mr Yiu, shop owner of Sharp Cup
天瑞商場地理位置理想，提升後的商場比去年施工時感覺更好更開揚，而且商戶行業組合及物業管理配合得宜，減少不必要的行業競爭，讓我相信生意「有得做」。期望商場未來會繼續舉辦多些宣傳推廣活動，進一步推高人流。
Tin Shui Shopping Centre occupies an ideal location in the district and after renovation, it has become even more spacious. The right trade mix has reduced unnecessary competition. I hope the mall will have more promotion activities in future to attract more shoppers.
Tin Shui Shopping Centre occupies an ideal location in the district and after renovation, it has become even more spacious. The right trade mix has reduced unnecessary competition. I hope the mall will have more promotion activities in future to attract more shoppers.
商戶
心聲
Tenant's
Voice
心聲
Tenant's
Voice
為期約18個月的天瑞商場提升工程已完成，商場內部及露天「八角形中庭」均已全面翻新。為方便顧客往來穿梭各樓層及加強空間感，場內的行人通道及空間佈局都已重新規劃，當中在商場地下增設兩條扶手電梯直達商場一樓及將近「八角形中庭」的地台位置升高至與商場相連接，同時改善暢通無阻通道設施，令通道四通八達，人流更加暢旺。
「八角形中庭」採用半開放庭院式綠色設計，配合新界周遭綠野景致，感覺歸一，令商場更開揚通爽。新庭院重新舖設防滑地磚，並選用環保仿木建材，外型美觀之餘，小朋友亦可在園內安心嬉戲遊玩。商場顧及顧客需要，遊人可以隨意安坐在設置院內的各式戶外休閒椅上，一邊欣賞花草樹木，一邊閒聊看書上網或遠眺藍天遠離煩囂，舒適寫意，成為區內街坊一個免費的悠閒聚腳點。
整項工程的另一建築設計特色是商場天窗窗框以十字形條紋縱橫交錯，陽光由商場天窗透進廣場，倒影映照在地磚上，於不同日照時間構成獨特圖案；同時亦可引入自然光，節約能源。此外，領匯更全面提升商場設施，包括增設男、女及暢通易達洗手間、育嬰室，以及提供借用單車及工具服務，目的是更貼近及符合不同的用者需要，並讓顧客享受綠色生活。
提升工程完成後，多間特色餐飲食肆亦先後進駐天瑞，供顧客有更多元化的選擇，包括台式飲品店「續杯」、首度進駐領匯旗下物業的「生記山西刀削麵」，以及薄餅外賣店PHD Pizza等。
The Link has undertaken an Asset Enhancement works at Tin Shui Shopping Centre and the 18-month project has been completed infusing new elements into the mall. The mall and open air Octagon Courtyard have been thoroughly renovated. To give a stronger sense of spaciousness, The Link redesigned the walkways by raising the ground of Octagon Courtyard and connecting it to the adjacent Joy Square for greater inter-accessibility. After the completion of works, a number of restaurants with special styles have recently opened at Tin Shui.
連續5年獲 商界展關懷榮銜
Awarded Caring Company Logo for the 5th Year
The Link was awarded the Caring Company for the fifth year in a row by The Hong Kong Council of Social Service, in recognising the corporation's performance in fulfilling corporate social responsibility.
租務主管江寶欣(中)領取證書。
Peionie Kong (middle), Head of Leasing received the certificate.11/12年度中期年報 榮獲國際設計大獎
Interim Report 2011-2012 won Astrid Grand Award
領匯2011/12 度中期年報以不同的色彩調子，點出商戶互融及領匯承諾的主題。該報告早前獲頒國際性獎項Mercury Excellence Awards 2011/12 度中期報告設計金獎後，最近再下一城，更榮獲國際性獎項 Astrid Awards 2012度年報（專業）類別的設計大獎。
The design of The Link's Interim Report 2011-2012 features a brush painting in various colours representing the fusion of tenants and The Link's pledge. In the international Astrid Awards 2012, this interim report design was named the Grand Winner in the Annual Reports (Specialised) category.
領匯2011/12 度中期年報屢獲國際性設計獎項。
The Link's Interim Report 2011-2012 won another International Design Award.
The Link's Interim Report 2011-2012 won another International Design Award.
樂富廣場榮獲 2011物業管理優異獎
Certificate of Merit of PM in 2011 Hong Kong Awards for
Environmental Excellence
領匯旗艦物業樂富廣場榮獲由環境保護運動委員會聯同環境保護署及九個機構合辦「2011香港環保卓越計劃」的物業管理優異獎，表彰其在推動環保措施及管理方面的傑出表現。該獎項旨在鼓勵各行各業持續推動環境管理及實踐環保創意概念。Environmental Excellence
Lok Fu Plaza, The Link's flagship property has been awarded the Certificate of Merit of Property Management in the 2011 Hong Kong Awards for Environmental Excellence, in recognition of its green efforts in promoting environmental practices and management.
模範購物商場總經理陳尚達(左)領取獎項。
Sammy Chan (left), General Manager of Model Shopping Centres received the Certificate.
Sammy Chan (left), General Manager of Model Shopping Centres received the Certificate.
「香港服務大獎2012」
Hong Kong Service Awards 2012
2012年4月，領匯榮獲由東周刊主辦的「香港服務大獎2012」的「房地產投資信託基金」類別大獎，表揚其為顧客提供優質購物環境、為商戶提供良好營商環境及為基金單位投資者提供增值回報的努力。In April 2012, The Link has won the "Hong Kong Service Awards 2012" under the category "Real Estate Investment Trust" organised by East Week.
物業管理及營運主管胡志平(左)領取獎項。
Gordon Wu (left), Head of Property Management and Operations received the award.
Gordon Wu (left), Head of Property Management and Operations received the award.
傑出綠色貢獻大獎
Distinguished Green Contribution Award
領匯獲 U Green Awards 頒發「傑出綠色貢獻大獎」，表揚領匯在過去一年積極推行可持續發展，提升物業和管理措施，及推動具創意的綠色社區參與活動。The Link was presented the Distinguished Green Contribution Award by the U Green Awards for its commitment in managing its portfolio of properties sustainably and innovatively promoting green community engagement programmes over the previous year.
項目及策劃總經理莊思培領取傑出綠色貢獻大獎。
Brian Chuang, General Manager of Project & Planning (left), received the Distinguished Green Contribution Award.
Brian Chuang, General Manager of Project & Planning (left), received the Distinguished Green Contribution Award.
亞洲投資者 2012 年投資表現獎
Asian Investor 2012 Investment Performance Awards
領匯榮獲由亞洲權威資產管理及投資刊物 AsianInvestor 頒發2012 Investment Performance Awards「亞太區房地產投資信託基金」類別獎項。 研究機構 eVestment Alliance 及 Mercer 根據參與公司的一年、三年及五年的風險調整回報，總結表現數據來評定得獎者。The Link has won the "REITs, Asia Pacific" category of AsianInvestor 2012 Investment Performance Awards organized by AsianInvestor, a respected asset management and institutional investment publication in Asia. Winners of this award programme are selected through performance data provided by eVestment Alliance and Mercer, based on both nominal and risk-adjusted returns over one-, three- and five-year periods.
